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FAQ

Questions We Always Get

Everything contractors ask before, during, and after their first project. Don't see yours? Ask us directly →

Getting Started The Takeoff Process Your Portal & Account Trust & Security Billing & Plans

Getting Started

Book a demo or request a quote from the site, or once you have a portal login, click "Submit New Project," upload your plans (or paste a cloud storage link), set your trades and deadline, and hit submit. Your project starts processing immediately.
Send everything you have — architectural and structural drawings, specs, addenda, RFIs, site photos, even prior estimates. There's no file limit or size cap, and more context produces a more accurate takeoff.
No. Request a custom quote or book a demo with no account needed. A portal account is created automatically the first time a project is confirmed, and your login is emailed to you.
Almost certainly — concrete, steel & structural, HVAC, electrical, plumbing, framing, drywall, roofing, flooring, masonry, heavy civil & sitework, and full-GC all-trades packages are all covered. Ask us if you don't see your scope listed.

The Takeoff Process

Both, in sequence. AI reads your plans and builds the takeoff instantly. A certified human estimator then reviews, corrects, and signs off on every line item before it ever reaches your portal — you never receive an AI-only deliverable.
Most single-trade takeoffs return in 24 hours; multi-trade commercial packages typically take 2–4 days. You set the deadline at submission and can adjust it anytime from your dashboard.
Click "Request Revision" on the project page and describe what needs adjusting. One revision is included free with every estimate; significant scope changes are handled as a quick change-order quote.
A trade-by-trade quantity takeoff, a priced Excel cost breakdown, and a colorized PDF markup showing exactly what was measured — all three appear in your portal the moment the engineer signs off.

Your Portal & Account

A stage-by-stage tracker for every project (Under Review, AI Estimate, Engineer Review, Completed, Delivered), a file browser per project, a usage meter if you're on a recurring plan, and a profile you can update yourself.
You're notified by email and inside your portal the moment your project's status changes, a file batch is approved, or your estimator responds to a request — no need to keep checking or emailing to ask.
A recurring plan gives you a fixed number of project submissions per month at a locked-in rate. Your dashboard shows a live usage meter, submission is automatically disabled once you hit your limit for the period, and you can upgrade anytime if you need more room.
Yes. Recurring clients can set Standard Operating Procedures on file — formatting preferences, markup conventions, specific trades to flag — and every new project you submit automatically applies them for the assigned estimator.

Trust & Security

Completely. All drawings and project data are encrypted and never shared outside the team working your project. A signed NDA is available on request before you submit anything.
Only the estimators and reviewers assigned to your project, plus your own company's portal users. You only ever see approved, finished deliverables — internal drafts and in-progress markups stay behind the scenes until sign-off.

Billing & Plans

Pay-per-project is a custom quote for a single takeoff, billed once. A recurring plan is a fixed monthly volume at a locked rate with priority queue placement — better value if you're bidding regularly.
Submission is capped once you hit your plan's monthly limit so you're never silently overbilled. You can request a one-off overage project at standard pay-per-project pricing, or upgrade your plan for the following month.
Use the quote request on the Pricing page — tell us your company type, monthly volume, and trades, and we'll follow up with tailored pricing, usually the same business day.

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